Video Conferencing

Starting and joining video calls within DekkoCORE.

The DekkoSecure Meetings feature is a fully-featured video conferencing capability secured by end-to-end encryption.

Only invited users can participate in a Meetings video conference session! Make sure all intended invitees are on the participant list when you schedule your conference.

Note: meeting links will not work for users who are not on the participant list!

Are you having trouble hosting or joining a conference on a corporate device/network? Please make sure your IT administration department is aware of the whitelisting requirements for the DekkoSecure Meetings.

Device permissions

The first time you access the Meetings schedule, you will be prompted for device access to your computer’s camera and microphone:

Two browser permission prompts from au.dekko.io asking to use the camera and then the microphone, each with Block and Allow buttons.

These prompts must both be Allowed in order for you to successfully participate in a conference.

If you accidentally block a prompt, you can update your preference by opening the permissions settings for the DekkoSecure application:

Browser site permissions panel for au.dekko.io showing Camera toggled on and Microphone toggled off, opened from the address bar icon.

You can also go to your browser’s site settings page to update permissions:

Chrome: chrome://settings/content/all?searchSubpage=dekko.io

Edge: edge://settings/content/all (search for “dekko.io”)

Firefox: about:preferences#privacy

Safari: Privacy and Security section in System Settings (Microphone and Camera tabs)

Example:

Site permissions page for au.dekko.io showing Camera set to Allow, with the open dropdown listing Ask (default), Allow (ticked), and Block.

Schedule a conference

  1. Open the Meetings scheduler and then press Create New Meeting

    DekkoSecure sidebar with the Meetings button highlighted by a pink arrow, next to Invite users and the Files list.

    Meetings list showing the "Create New Meeting" blue button at top right, with a pink arrow pointing to it, next to a black "Recording Player" button.

  2. Start by entering the meeting details, timing and (if applicable) notes

    Meeting form showing topic "Daily catch up", start 08/05/2024 09:00, timezone UTC+11 Canberra, Melbourne, Sydney, and duration 60 minutes, with agenda notes listed.

  3. Next, enter the participant(s). Users you’re already associated with in a Hub or previous conference will show up when you start entering their name or email address. If you haven’t connected to a user before, enter their full email address.

    Add the meeting participants. Users you're already associated with in the Hub or previous conference will show up when you start entering their name or email address

    All invitees will be sent an email notification. If an invitee doesn’t already have a DekkoSecure account, the notification will prompt them to create an account which they can use to join the meeting.

  4. Confirm the conference schedule by choosing either option - Send via 365 will automatically create a calendar invite from your Outlook account (you’ll be prompted to sign in), or Send will send a calendar item in the email notification.

Tip: if you use 365 calendar, updating the calendar invite in Outlook will automatically update your DekkoSecure meeting schedule.

If you need to add more participants after you schedule your conference, press the edit button and update the list. New invitees will also be notified.

Done! Your meeting will be listed in your schedule, as well as those who were invited.

Host your Meeting

When you’re ready, log in to DekkoSecure and open your meeting schedule. Locate your meeting in the schedule and press Join (or Start if the conference begins in more than 5 minutes from your current time).

The host view has several options for controlling and presenting during the Meeting:

Row of meeting controls with labels: participant video on/off, participant audio on/off, open meeting chat, start recording, mic on/off, camera on/off, gallery/speaker view, end meeting, meeting setti

Add/remove a participant during a Meeting

To add or remove a participant while a Meeting is ongoing, open the settings and add/remove users as-needed. Users that are removed will not be able to re-enter the conference.

Recording

Your Meeting recording is automatically stored in the Recordings section of the File manager (WEBM format):

Files manager sidebar with the Recordings option highlighted by a pink arrow, listing conference recordings.

To play your recording, download it and open using your web browser or a video player that supports the WEBM file format.

Transcripts

Automated transcription and chat transcripts are automatically stored in the Transcriptions section of the File manager (CSV format).

Left: DekkoSecure File manager with the Transcriptions folder selected in the sidebar, listing two CSV files. Right: Room page with the Transcriptions column highlighted, showing "show" links. Wait, t
Dekko video room with group chat open, showing messages exported to a spreadsheet in the conference_messages_06.10.2025 file, which is saved in the chat transcript CSV format.

Join Meeting

To join a meeting, make sure you have a DekkoSecure account before attempting to access it.

If you already have an account

Make sure you use the same account to log in to DekkoSecure as the email ID that you receive the notification from. For example, if you receive an invite to your email inbox/calendar, [email protected], only the DekkoSecure account associated with [email protected] will be able to join the meeting.

If you don’t have an account

Before you attempt to join a meeting, follow the registration link in the invite notification that you receive via email. Registration is easy! Simply fill out your name and set a password for your account; after this you will be able to join the meeting.

Was this article helpful?
Didn't find what you need?Ask the AI assistant about this topic, or contact support.
Request support