Tenancy Activities

As a Tenancy Manager, you can monitor several categories of activity, including User, Hubs, Traffic, and Auditing.

Audit Users

Activity	Step(s)
Count users in a tenancy	Reference the "results" count at the bottom of the page.
Count users in a Hub	Enter the Hub name in the search bar, then reference the "results" count at the bottom of the page.
Check which Hubs a user belongs to	Enter the user's name or email in the search bar, then reference the Hubs displayed in the "Hubs" column.
Check the last time a user logged in	Enter the user's name or email in the search bar, then reference the date displayed in the "Last login" column. Note: login activity for SSO users can be found using your SSO administration tool(s).
Reset 2FA for a user	Enter the user's name or email in the search bar, then press [•••] and select "Reset 2FA". A new 2FA code will be presented to the user the next time they log in.
Check a user's Tenant admin status	Enter the user's name or email in the search bar, then check for the ★ symbol in the "Status" column. Alternate: use the "Tenancy admin" dropdown at the top of the page. Note: to add a new Tenant admin please contact DekkoSecure support.
Check which users have 2FA enabled/disabled	Set a preference in the "2FA" dropdown at the top of the page.
Remove a user from all tenancy Hubs	Enter the user's name or email in the search bar, then press [•••] and select "Remove User", type the user's email to confirm, then select Ok. The user will still be able to log in to DekkoSecure, but will no longer have access to any in-tenancy Hubs or files. Contact DekkoSecure support for full account deletion.
Reset a user's password	Enter the user's name or email in the search bar, then press [•••] and select "Reset password". Note: the Trusted Tenant policy must be ON and the user must have logged in at least once. Password reset is not available for SSO users.
Check which users authenticate using SSO	Confirm the UI label; if it reads "Entra ID", set a preference in the "Entra ID" dropdown at the top of the page.
Add a user to a Hub / update a user’s Hub membership role	Press [•••] and select "Manage memberships", then update the Hub membership role(s) as required.

Typical user listing view:

Export the user list

The user list can be exported as a CSV file by pressing the Export Users button:

Dekko Users page showing the filter bar and user list, with the Export Users button highlighted by a pink arrow.

Note: the export will reflect your current filters. To export the full list, clear all filters.

Audit Hubs

Activity	Step(s)
Check storage used by a Hub	Check the amount listed in the "Storage used" column. Tip: use the search bar to narrow down your results Tip: press the "Storage chart" button at the top of the page to see a visual representation of storage used per-Hub.
Count Hubs in a tenancy	Reference the "results" count at the bottom of the page. Tip: use the search bar to narrow down your results.
Check Hub Admin	Enter the Hub's name into the search bar and reference the user(s) listed in the "Admins" column.
Disable mail or chat	Press the "Edit feature policies" button at the top of the page.
Check feature availability	Reference the "Files and eSignatures", "Mail" and "Chat" columns.
Change a Hub branding or user roles/visibility	Enter the Hub's name into the search bar and then press the ✱ button to access Hub-specific settings. Note: you must be a member of the Hub and set as an admin to use this feature.
Delete a Hub	Enter the Hub's name into the search bar and then press the delete button. Warning: Hub deletion is permanent. All files contained within the Hub will be removed and cannot be recovered.

Typical Hub listing:

Hub list showing 10 hubs with columns for name, admins, Files and Esignatures, Mail, Chat, storage used, and settings and delete icons.

Typical Hub storage view:

Pie chart showing 413.39 GB of storage used across 26 hubs, with the largest slice, 258,651.309 MB, highlighted in dark blue.

Export the Hub list

The Hub list can be exported as a CSV file by pressing the Export Hubs button:

Hubs list in DekkoSecure showing the Export Hubs button (highlighted with an arrow) beside Storage Chart and Edit Feature Policies.

Note: the export will reflect your current filters. To export the full list, clear all filters.

Audit Traffic

The Traffic page shows upload and download activity across your tenancy. Use the period presets to choose the time range, then select the view you need.

Activity	Step(s)
See upload/download traffic for a specified period	Select a period preset at the top of the page, then reference the displayed data.
See traffic split by user	Select a period preset at the top of the page, then select Split by users.
See traffic for a specific Hub	Select one in the Hub dropdown
See cumulative data for a specified period	Select a period preset at the top of the page, then select Running total.
Export traffic data	Select a period preset at the top of the page, then press the "Download as CSV" button.

You can also view the traffic in a table format by selecting Show table view

Typical (2-week) traffic view:

Traffic dashboard for 05/04/2023 to 19/04/2023 showing cumulative data in MB, with daily download and upload bar charts split by user.

Audit Logs

Activity	Step(s)
Search for a user, event or entry	Set a start and end date at the top of the page, then use the search bar to narrow results.
View Hub-specific audit logs	Set a start and end date at the top of the page, set the Hub in the Hub dropdown (all Hubs is default), then reference the displayed data.
Export audit logs	Set a start and end date at the top of the page, then press the "Download as CSV" button.

Typical audit view (Hub-specific, one-month filter):

Audit log table for Project B showing user, text, additional info and date columns, with date range filters, Refresh and Download as CSV buttons, and pagination.

Tenancy Activities