Onboarding
Get started with DekkoCORE and learn how the platform works
General Onboarding
Quick-Start Guide
Introduction to DekkoSecure, system URLs and key features.
Training Video Series
Short video walkthroughs of common DekkoCORE tasks and features.
Role-based Onboarding
Getting Started as a Tenancy Manager
What to know when you have been assigned the Tenancy Manager role.
Getting Started as a Hub Admin
What to know when you have been assigned the Hub Admin role.
Getting Started as a Team Member
What to know when you have been assigned the Team Member role.
Getting Started as an External Member
What to know when you have been assigned the External Member role.
Initialising Your Organisation
User Invitation and Registration
How users are invited to DekkoCORE and the registration process.
Business Process Mapping and Governance
Planning your Tenancies, Hub structure, folder hierarchy, and user roles.
FAQ for Admins
Common questions for Tenant and Hub Admins.
Whitelisting and Browser Settings
Network and browser requirements for accessing DekkoCORE in corporate environments.
DekkoCORE Desktop Applications
DekkoDrive Sync App: Install and Uninstall
Download, install and set up DekkoDrive.
DekkoDrive Sync App: Usage
Syncing files between your local device and DekkoCORE.
Upload Accelerator App
Faster uploads for large files and bulk transfers.
Single-Sign On (SSO)
Entra ID SSO Integration
Integrating Microsoft Entra ID with DekkoSecure for Single Sign-On.
FAQ for SSO/Entra ID
Troubleshooting and common questions for SSO and Entra ID.