Upload Accelerator App – Dekkosecure

What is the Upload Accelerator App?

The the Upload Accelerator App is a lightweight companion tool to the primary web application which is able to maximise your device’s hardware performance and network connectivity, meaning it introduces dramatic increases to file upload speeds.

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The Upload Accelerator App doesn’t require authentication, but it does need to be running while you’re logged in on the web app to work!

Preparation for the Accelerator App

The application is installed by running an executable file. If you work in a highly secure environment you may need to request permission from your employer’s IT department to install the app and implement the requisite network allowlist:

*.dekko.io
*.blob.core.windows.net
*.microsoftonline.com
*.microsoft.com
*.service.signalr.net

Installing the Accelerator App

Download the Accelerator App, locate the ZIP file, right-click it, and choose Extract All:

Click Browse on the extraction menu:

Navigate to your Program Files folder:

Create a new folder and name it “DekkoApp”, then click Select Folder:

Ensure the “Show extracted files” option is ticked, then click Extract on the extraction menu:

Pin the app to your taskbar, run it (left click the icon) and then pin the app in your menu tray:

Using the Accelerator App for the first time (and permissions)

Left-click the app in your taskbar and then open the uploader progress window by left-clicking the icon in your menu tray:

Click the Upload via App button in the web interface:

The first time you do this, your browser will prompt for permission - this permission allows the DekkoSecure web app to communicate with the Upload Accelerator App.

Click Allow on the apps and services prompt, then on the Trying to open prompt, ensure the Always allow setting is ticked, then click on Open:

Uploading files with the Accelerator App

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First, make sure the app is running! See the steps in the previous section.

Go to the Hub and location (for example, a folder) that you need to upload files to, then click Upload via App:

Using your file explorer, navigate to the files for upload, select them, and then click Open:

Check the Accelerator App window for upload progress. Completed files will appear in the web interface when uploading finishes:

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Note: files uploaded to shared folders will be shared automatically!

Uninstalling the Accelerator App

Locate and delete the app executable file. Optionally, you can also delete the folder that the app was stored in (check there isn’t anything else in there!)

Synchronisation time and Performance

While the Accelerator App is capable of higher upload speeds than the web application, it is still reliant on your computer’s hardware and network performance. If you need to sync high volumes of files we recommend doing this on a powerful computer with the best network available to you.