How can we help? 👋

Sharing Folders

Folders can be shared with multiple users.
Tip: Place your mouse pointer over the (Shared) tag to review who a file is shared with.
Sharing for folders containing large numbers of files (more than approx. 50) with multiple users can take some time. Complexity of automated sharing encryption increases as these two factors go up. For example, processing the share of 50 files with one user will take a quarter the time of sharing 50 files with four users. Please allow approximately 1 second per contained file, per user, for sharing time.

Standard sharing

  1. Select the folder(s) and press [Share]
    1. Notion image
  1. Type or paste the first email address or name of the user you are sharing with Users who are already a member of the Hub will auto-complete. Press [Enter] on your key board to add the user to the shared list.
    1. Notion image
  1. (Optional) If you are adding more that one user to the shared list, continue entering names or email addresses
    1. Notion image
  1. (Optional) If you add a user who is not a current member of the Hub, they will be marked with New to this Hub. If the user is already registered, they will be added to the Hub automatically. If they are not registered, they will be sent a registration invite automatically. A user type must be set for new Hub members:
    1. Notion image

      If the share window does not allow you to add users who aren’t already in the Hub, this means your DekkoSecure administrator has disabled the feature. You must send the user an invite and wait for them to register before sharing content with them.

  1. Set access permissions by using the permissions dropdown(s) Carefully note the descriptions for each permission type. View only is available for image, PDF and Office files (DOCX, XLSX, PPTX). If the View only is unavailable, this means your DekkoSecure administrator has disabled the feature. Full permissions will allow recipients to edit shared Office files in the folder(s).
    1. Notion image
  1. (Optional) Set an expiry on the share. The files will become unavailable for recipients when the expiry is met (they will not be deleted).
  1. (Optional) Set a note on the share. Notes are displayed in the details panel for each shared file. They are not attached to the file(s) or file metadata when they are downloaded from the platform.
  1. Press [Share]. All shared files folders/files are marked with the (Shared) tag.

The Events column will show when recipients have downloaded or viewed your share files:

Place your cursor over the download/view icon to see which shared users have accessed them. If the events column is empty, your file has not viewed or downloaded.

Mass sharing

The sharing menu also allows the selection of sharing recipients from the contact list in the selected Hub. You can select users individually, select all using the All users check box, or do an All users selection and then uncheck individuals. All recipients in a mass share have the same permission. To individualise permissions, share the content and then switch to the regular share tab - permissions can be updated on a per-user basis.

Notion image
Did this answer your question?