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Tenancy and Hub Roles

A typical DekkoSecure deployment comprises of a single Tenancy containing a number of Hubs, with each Hub corresponding to a project, team, engagement, or other business process relation.

Tenant admin

Can:

  • Create Hubs
  • Access the Tenancy manager
    • Reset in-Tenancy users’ passwords if the trusted tenant policy is ON (non-SSO/AAD users only).
    • Set Tenancy policies
    • Manage Hubs and Users
    • View traffic and storage activity
    • View Tenancy audit logs (all Hubs in-Tenancy)
    • Set SEIM integrations
    • Delete Hubs
    • Remove users from a Tenancy

Cannot

  • Access in-Tenancy user’s content (files and messages) unless they are a member of a Hub and content is shared with them explicitly
  • Change Hub-specific settings (manage users, etc.) unless they are a member of the Hub and set as a Hub admin
 

Tenant admins can be identified by their marking in the Tenancy Manager (Users tab):

Notion image
 
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The Tenant admin role is assigned by DekkoSecure account management staff. Please contact your account manager to add or remove Tenant admins.

Hub roles

Hub admin

Users are automatically set as the Hub admin for each Hub they create. Admins are also Hub Team Member user type (see below).

Can:

  • View Hub contact list
  • Manage Hub branding
  • Invite users to the Hub (unless disabled by another Hub admin)
  • Manage Hub members
    • Set user’s types, set addition Hub admins, remove users
  • Access Hub registration links
  • View Hub audit logs
  • Delete the Hub
  • Share files with, request signatures from, and message Team Member users in the Hub
  • Share files with, request signatures from, and message External Member users in the Hub
  • Create additional Hubs (if allowed in Tenancy policies)

Cannot:

  • Access other in-Hub user’s content (files and messages) unless content is shared with them explicitly
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Hub admins are specific to each Hub. There is no blanket Hub admin role for all Hubs in a Tenancy.
 

Hub admins can be identified by their marking in the Tenancy Manager (Hubs tab):

Notion image
 

Hub member - Team Member

Can:

  • See other users Team Member users in the Hub contact list
  • Share files with, request signatures from, and message other Team Member users in the Hub
  • Share files with, request signatures from, and message External Member users in the Hub
  • Invite users to the Hub (if given permission by their inviter)
  • Create additional Hubs (if allowed in Tenancy policies)

Cannot:

  • Access other in-Hub user’s content (files and messages) unless content is shared with them explicitly
  • Access Hub admin controls

Hub member - External Member

Can:

  • See Team Member users in the Hub contact list
  • Share files with, request signatures from, and message Team Member users in the Hub
  • Create additional Hubs (if allowed in Tenancy policies)

Cannot:

  • See External Member users in the Hub contact list
  • Share files with, request signatures from, and message External Member users in the Hub
  • Access Hub admin controls
  • Invite users to the Hub
  • Access other in-Hub user’s content (files and messages) unless content is shared with them explicitly
  • Access Hub admin controls

Note: The ability to upload files to the root of a Hub can be disabled for users with the External member type. This means that when the policy is turned on, Externals will only be able to upload files into folders where they have been granted permission, and nowhere else. In addition, Externals will not be able to access the sharing menu for files that they upload.

Member Visibility

This graphic is a simple representation of who can see who (and who can share with who) in a Hub, based on their membership type. If a Team member shares a file with two Externals, neither external will know that the other has received the file (similar to BCC on email).

 
Notion image
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