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Creating and Managing Hubs

Note: creating Hubs can be restricted in your organisation’s tenancy policies. If the Create a new Hub button is disabled, this means that you are restricted from hub creation.

Creating Hubs

Hubs are created by opening the Hub navigation dropdown at the top of the interface:

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Users who are a member of multiple Tenancies are able to allocate the Hub to one those Tenancies. It is not possible to create a Hub that is not assigned to a Tenancy. In the above example Project Bluebook is being assigned to the NZ2 Tenancy.


If you need to copy members (or a subset of members) from another Hub, tick the import from option. Choose a Hub, and a full listing of the users in that Hub will appear for copying to the new one. Users are grouped by their domain. Team member users are presented in bold; all others are External.


To restrict users with the External member type from uploading files at the root of the Hub (i.e., outside of folders shard with them), enable the policy. You can disable this policy in the Hub’s settings later if required.

Manage users

To manage users, press Settings in the left navigation bar (1), check the Hub settings tab is selected (2), select the Hub from the dropdown (3) and then select the User management tab (4):

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Removing a user from a Hub will remove their content (files, messages, etc.) unless it is shared with another Hub member with full permissions granted.

Tenant admins can also manage users’ Hub memberships and roles from a single menu in the Tenancy Manager, with the ability to add a user to a Hub even if the Tenant admin is not a member of said Hub. To access the membership control menu, open the [⋯] button in the user’s entry on the user management page, then manage Hub memberships:

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