Tenancy Activities
Audit Users
Activity | Step(s) |
Count users in a tenancy | Reference the "results" count at the bottom of the page. |
Count users in a Hub | Enter the Hub name in the search bar, then reference the "results" count at the bottom of the page. |
Check which Hubs a user belongs to | Enter the user's name or email in the search bar, then reference the Hubs displayed in the "Hubs" column. |
Check the last time a user logged in | Enter the user's name or email in the search bar, then reference the date displayed in the "Last login" column.
Note: login activity for SSO users can be found using your SSO administration tool(s). |
Reset 2FA for a user | Enter the user's name or email in the search bar, then press [•••] and select "Reset 2FA". A new 2FA code will be presented to the user the next time they log in. |
Check a users tenancy admin status | Enter the user's name or email in the search bar, then check for the ★ symbol in the "Status" column.
Alternate: use the "Tenant admin" dropdown at the top of the page.
Note: to add a new tenant admin please contact DekkoSecure support. |
Check which users have 2FA enabled/disabled | Set a preference in the "2FA" dropdown at the top of the page. |
Remove a user from all tenancy Hubs | Enter the user's name or email in the search bar, then press [•••] and select "Delete user". The user will still be able to log in to DekkoSecure, but will no longer have access to any in-tenancy Hubs or files.
Contact DekkoSecure support for absolute account deletion. |
Reset a user's password | Enter the user's name or email in the search bar, then press [•••] and select "Reset password".
Note: password reset is not available for SSO users. |
Check which users authenticate using SSO | Set a preference in the "Azure AD" dropdown at the top of the page. |
Add a user to a Hub / update a user’s Hub membership role | Press [•••] and select "Manage memberships”, then update the Hub membership role(s) as required. |
Typical user listing view:
Audit Hubs
Activity | Step(s) |
Check storage used by a Hub | Check the amount listed in the "Storage used" column.
Tip: use the search bar to narrow down your results
Tip: press the "Storage chart" button at the top of the page to see a visual representation of storage user per-Hub. |
Count Hubs in a tenancy | Reference the "results" count at the bottom of the page.
Tip: use the search bear to narrow down your results. |
Check Hub admins | Enter the Hub's name in to the search bar and reference the user(s) listed in the "Admins" column. |
Disable file sharing, mail or chat | Press the "Edit feature policies" button at the top of the page. |
Check feature availability | Reference the "Files and eSignatures", "Mail" and "Chat" columns. |
Change a Hub branding or user roles/visibility | Enter the Hub's name in to the search bar and then press the ✱ button to access Hub-specific settings.
Note: you must be a member of the Hub and set as an admin to use this feature. |
Delete a Hub | Enter the Hub's name in to the search bar and then press the delete button.
Warning: Hub deletion is permanent. All files contained within the Hub will be removed and cannot be recovered. |
Typical Hub listing:
Typical Hub storage view:
Audit Traffic
Activity | Step(s) |
See upload/download traffic for a specified period | Set a start and end date at the top of the page, then reference the displayed data. |
See a Hub's upload/download traffic for a specified period | Set a start and end date at the top of the page, set the Hub in the Hub dropdown, then reference the displayed data. |
See a User's upload/download traffic for a specified period | Set a start and end date at the top of the page, set the User in the User dropdown, then reference the displayed data (all users is default). |
See cumulative data for a specified period | Set a start and end date at the top of the page, then select the "Show cummulative" button. |
See traffic data in a table format | Set a start and end date at the top of the page, then select the "Show table view" button. |
Adjust traffic display granularity (daily/monthly/yearly) | Set a start and end date at the top of the page, then select a preference in the granularity dropdown (daily is default). |
Export traffic data | Set a start and end date at the top of the page, then press the "Download as CSV" button. |
Typical (2-week) traffic view:
Audit
Activity | Step(s) |
Search for a user, event or entry | Set a start and end date at the top of the page, then use the search bar to narrow results. |
View Hub-specific audit logs | Set a start and end date at the top of the page, set the Hub in the Hub dropdown (all Hubs is default), then reference the displayed data. |
Export audit logs | Set a start and end date at the top of the page, then press the "Download as CSV" button. |
Typical audit view (Hub-specific, one-month filter):
