Tenancy Management

Enter the user's name or email in the search bar, then reference the date displayed in the "Last login" column.

Note: login activity for SSO users can be found using your SSO administration tool(s).

Enter the user's name or email in the search bar, then check for the ★ symbol in the "Status" column.

Alternate: use the "Tenant admin" dropdown at the top of the page.

Note: to add a new tenant admin please contact Dekko support.

Enter the user's name or email in the search bar, then press [•••] and select "Delete user". The user will still be able to log in to Dekko, but will no longer have access to any in-tenancy Hubs or files.

Contact Dekko support for absolute account deletion.

Enter the user's name or email in the search bar, then press [•••] and select "Reset password".

Note: password reset is not available for SSO users.

Check the amount listed in the "Storage used" column.

Tip: use the search bar to narrow down your results

Tip: press the "Storage chart" button at the top of the page to see a visual representation of storage user per-Hub.

Reference the "results" count at the bottom of the page.

Tip: use the search bear to narrow down your results.

Enter the Hub's name in to the search bar and then press the ✱ button to access Hub-specific settings.

Note: you must be a member of the Hub and set as an admin to use this feature. 

Enter the Hub's name in to the search bar and then press the delete button.

Warning: Hub deletion is permanent. All files contained within the Hub will be removed and cannot be recovered.

Set a start and end date at the top of the page, then use the search bar to narrow results.

Enter the specific character count, then press the "Update policies" button.

Note: password length requirements are not applied to SSO users.

Enter the required session duration in minutes, then press the "Update policies" button.

Note: session timeout is not applied to SSO users.

Enter the required retention duration in days, then press the "Update policies" button.

Note: file retention is applied to versioned files (not current files).

Note: the trusted user function is not applied to SSO users. A user must log at least once after the policy is applied to be able to reset their password.

Note: this setting controls whether users in Hubs associated with the selected tenancy are able to share files and send messages with unregistered users.

Policy OFF: users can share files with/send messages to unregistered users. The file/message key is stored securely by Dekko until the recipient registers.

Policy ON: users cannot share files with/send messages to unregistered users. Users must invite recipients and wait for them to register. Following registration, files/messages can be sent. File/message keys are never stored by Dekko.