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Remove and manage users

This article will show you how to remove a user from a Hub and manage their role and visibility

On this page:

 

Remove users from a Hub

Note: you must be a Hub admin to remove users from a Hub

Select "Contacts" in the left navigation bar. Ensure the correct Hub is selected from the dropdown, then open the "User management" tab, and then press the ✕ button:

Screenshot 2023-01-06 at 1.36.26 pm

Warning: deleted users will be removed immediately along with their uploaded files and messages

Manage user settings

Note: you must be a Hub admin to manage users in a Hub

 

User type settings are specific to each Hub.

Select "Contacts" in the left navigation bar. Ensure the correct Hub is selected from the dropdown, then open the "User management" tab, and then make the necessary changes:

Team member definition:

Team members can:

- Invite new users to the Hub
- See other Team members in the Hub contact list
- See external members in the Hub contact list
- Share files and folders with Team members and External members of the Hub
- Recieve files and folders from Team members and External members of the Hub

External member definition:

External members can:

- See Team members in the Hub contact list
- Share files and folders with Team members of the Hub
- Recieve files and folders from Team members of the Hub

External members cannot:
- Invite new users to the Hub
- See other External members in the Hub contact list
- Recieve files and folders from External members of the Hub

Screenshot 2023-01-06 at 1.36.26 pm-1

Example scenario:

John (Team member) uploads a file and shares it with Bob (Team member), Alice (External member) and Ted (External member).

  • Bob (T) can see John (T), Alice (E) and Ted (E) in the contacts and can see that the file is also shared with Alice (E) and Ted (E).
  • Alice (E) can see John (T) and Bob (T) in the contacts and can only see that the file is also shared with Bob (T).
  • Ted (E) can see John (T) and Bob (T) in the contacts and can only see that the file is also shared with Bob (T).