Organisation Management
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      Browsers and network whitelisting

      This article summarises the exceptions needed for using Dekko in environments with strict network and device restrictions.

      Work time

      Browsers

      Dekko encourages the use of up-to-date browsers to get the most out of our platform and promote good general security risk management practices.

       

      Dekko is officially supported for Google Chrome and Microsoft Edge. Support is offered for the current stable version, as well as the previous two versions.

      Functionality and feature availability on older versions and alternative browsers is not guaranteed.

       

      To see the current and previous Chrome versions click here.

      To see current and and previous Edge versions click here.

      To check and update your current browser version enter the following in to your address bar:

      Chrome: chrome://settings/help

      Edge: edge://settings/help

      Or go to whatismybrowser.com

      Network whitelisting

      As a web application Dekko requires whitelisting in corporate network/device environments where strict firewall and filtering systems may be in operation. The following is inclusive for Dekko meetings encrypted conferencing.

      To allow Dekko to function reliably the follow needs to be added to whitelisting policies:

      Configuration DekkoGov DekkoPro
      URL 
      *.dekko.io
      		 
      *.dekko.io
      TCP 443 (HTTPS) 443 (HTTPS)
      UDP* 10000-20000 (SRTP) for *.dekko.io 10000-20000 (SRTP) for *.dekko.io
      Cookies 
      au.dekko.io, 
      [*.]au-api.dekko.io
      		 
      pro.dekko.io
      [*.]pro-be.dekko.io
      Pop-ups (for AAD SSO windows) 
      au.dekko.io
      		 
      pro.dekko.io
      Microphone* 
      au.dekko.io
      		 
      pro.dekko.io
      Camera* 
      au.dekko.io
      		 
      pro.dekko.io
      Notifications 
      au.dekko.io
      		 
      pro.dekko.io

       

      * Required for Dekko Meetings encrypted video conferencing traffic.

       

      Optionally, it is recommended that cookie and data clearing settings are enabled:

      Local settings can be accessed by entering the following in to your address bar:

      Chrome: chrome://settings/privacy
      Edge: edge://settings/privacy

      Device/Notifications prompts

      If presented, press Allow for microphone and camera device permissions for au.dekko.io/pro.dekko.io (for Dekko Meetings):