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Browsers and network whitelisting

This article summarises the exceptions needed for using Dekko in environments with strict network and device restrictions.

Work time

Browsers

Dekko encourages the use of up-to-date browsers to get the most out of our platform and promote good general security risk management practices.

 

Dekko is officially supported for Google Chrome and Microsoft Edge. Support is offered for the current stable version, as well as the previous two versions.

Functionality and feature availability on older versions and alternative browsers is not guaranteed.

 

To see the current and previous Chrome versions click here.

To see current and and previous Edge versions click here.

To check and update your current browser version enter the following in to your address bar:

Chrome: chrome://settings/help

Edge: edge://settings/help

Or go to whatismybrowser.com

Network whitelisting

As a web application Dekko requires whitelisting in corporate network/device environments where strict firewall and filtering systems may be in operation. The following is inclusive for Dekko meetings encrypted conferencing.

To allow Dekko to function reliably the follow needs to be added to whitelisting policies:

Configuration DekkoGov DekkoPro
URL
*.dekko.io
*.dekko.io
TCP 443 (HTTPS) 443 (HTTPS)
UDP* 10000-20000 (SRTP) for *.dekko.io 10000-20000 (SRTP) for *.dekko.io
Cookies
au.dekko.io, 
[*.]au-api.dekko.io
pro.dekko.io
[*.]pro-be.dekko.io
Pop-ups (for AAD SSO windows)
au.dekko.io
pro.dekko.io
Microphone
au.dekko.io
pro.dekko.io
Camera
au.dekko.io
pro.dekko.io
Notifications
au.dekko.io
pro.dekko.io

* Required for Dekko Meetings encrypted video conferencing traffic.

 

Optionally, it is recommended that cookie and data clearing settings are enabled:

Local settings can be accessed by entering the following in to your address bar:

Chrome: chrome://settings/privacy
Edge: edge://settings/privacy

Device/Notifications prompts

If presented, press Allow for microphone and camera device permissions for au.dekko.io/pro.dekko.io (for Dekko Meetings):